CPV 795 – Office Support Services

What does CPV 795 cover?

CPV group 795 covers office services and administrative support for public contracting authorities. These include typing, transcription and text processing, data entry and data capture, mail handling and dispatch, reprographic services, office communications and general administrative support. Public contracting authorities use this code when outsourcing administrative capacity or temporarily scaling it up.

Digitisation of records and documents is a significant procurement field under CPV 795. Authorities, archives and public institutions with extensive paper-based holdings commission external service providers to scan, index and digitally process documents. As part of the digitalisation of public administration, historical records are being systematically digitised to transfer them into new document management systems.

Postal services and dispatch logistics for public authorities are a further procurement area. Large federal agencies and ministries with high mail volumes procure professional mailroom and dispatch services — covering inbound mail receipt and distribution, outbound franking and despatch through to inter-building internal mail. Further information on the CPV system is available from the European Commission (SIMAP) and from Regulation (EC) No 213/2008.

Typical Services in CPV 795

Service	Description
Document digitisation	Scanning, indexing and digital processing of records
Typing and text services	Minute taking, transcription and text editing
Mailroom and dispatch services	Inbound and outbound mail handling for authorities
Data entry and capture	Structured capture of form data and registers
Office assistance	Temporary administrative support for administrative units

Examples of Tenders with CPV 795

• Digitisation of legacy records at a federal agency: A federal agency procures the digitisation of approximately 500 linear metres of records — scanning services to replacement scanning standard, indexing according to a prescribed metadata schema, quality control and delivery into the agency's document management system.
• Mailroom services for a state ministry: A state ministry procures external mailroom services for three office buildings — receipt, sorting and distribution of inbound mail, franking and despatch of outbound mail, handling of confidential items and inter-building internal mail.
• Data entry for a social welfare authority: A municipal social welfare authority procures structured data entry of application forms into its specialist system — capture of benefit applications from paper forms, plausibility checks and four-eyes quality assurance.

Current tenders with CPV 795 are published on TED (Tenders Electronic Daily) and on national procurement platforms.

Who is CPV 795 relevant for?

Public Contracting Authorities

Federal agencies, state ministries, municipal administrations, archives, libraries and public institutions with high administrative volumes are the contracting authorities under CPV 795. Digitalisation of public administration and the outsourcing of routine tasks are driving demand.

Companies and Bidders

Document management and digitisation service providers, postal service companies, office service providers and specialist scanning companies are the relevant bidders. ISO 9001 certification, GDPR compliance, experience with public sector contracts and technical certifications (e.g. replacement scanning standard for digitisation) are typical requirements. Information on eligibility requirements and procurement procedures is available from the Federal Ministry for Economic Affairs and Climate Action (BMWK).

How does Bond help with CPV 795?

Tender Match – Automatically Find Tenders (CPV 795)

With tender.match, office service providers and document management companies automatically receive all relevant tenders with CPV 795 directly in their dashboard. BOND indexes tenders from over 1,000 procurement portals in the EU – from TED to national platforms and regional contracting authorities. Instead of manually searching dozens of portals every day, matching office service contracts are filtered and delivered by industry, competency, region, and company profile. An automated gap analysis immediately shows where the company meets the requirements and where gaps exist. This ensures companies never miss a deadline and can focus on preparing their bids.

Company Match – Find the Right Partners and Suppliers (CPV 795)

For companies looking for suppliers, subcontractors, or consortium partners for office service projects, company.match provides direct access to qualified firms from an EU-wide database of over 28 million companies. Especially for larger digitisation and office service contracts that a single company cannot handle alone, company.match automatically identifies suitable partners for bidding consortia and partial services – increasing the chances of winning the contract.

Frequently Asked Questions about CPV 795

What does the CPV code 79500000 mean?

The CPV code 79500000 designates office and administrative support services in the European classification system. It covers typing, postal, digitisation and general administrative services for public contracting authorities.

How do I find tenders with CPV 795?

Tenders with CPV 795 are published on TED (Tenders Electronic Daily) for EU-wide procedures for national tenders. Bond automatically aggregates all relevant tenders from over 1,000 portals and delivers them filtered by company profile.

What standards apply to the digitisation of authority records?

The BSI Technical Guideline TR-03138 (RESISCAN) defines the requirements for the replacement scanning of paper documents in public authorities. Contractors must demonstrate that their processes meet this standard. The VgV and the UVgO apply in terms of procurement law.